To track your order at DSL shop, please enter the reference below and then click on 'Track Order'

Order Reference:

Below you can see the progress of the order identified by the reference


If you have any questions or queries regarding the status of your order then why not contact our care team by email or via telephone on 0844 37 11 0 11.

Tracking Events for order 42


Technical Support

After you have received your equipment should you experience any difficulties with setup or installation you can contact the DSL SHOP support team on 0844 37 11 0 11 or email us at

You will be provided with technical support for any issues you may have with any product bought from DSL SHOP, and we will make every effort to solve the problem for you or put you through to the people that can.

Lines open Mon-Fri 9am-5pm (excluding public holidays).